Understanding the RO e-Factura System

Romania uses the RO e-Factura system for electronic invoice reporting and delivery. Amway submits invoices through this system and delivers invoice information to ABOs based on the legal entity details registered on the account.

To ensure successful invoice processing and delivery, ABOs should keep their legal entity information up to date in their Amway profile.

Keeping Legal Entity Information Updated

Why Accurate Company Data Is Important

Amway relies on the legal entity information registered in the ABO profile when reporting and delivering invoices through the RO e-Factura system.

To avoid issues with invoice processing, ABOs should verify that their account contains accurate and current information, including:

• Legal entity details
• Company information
• Tax-related information
• Any other data required for invoice reporting

ABOs can review and update their information through their account on www.amway.ro.

Avoiding Duplicate Invoice Reporting

What Happens If an ABO Uploads an Invoice to RO e-Factura Independently?

If an ABO reports an invoice directly to the RO e-Factura portal and Amway has already reported the same invoice, a duplicate submission will occur.

In such cases:

• A credit note may be required to correct the duplicate reporting.
• Amway cannot process this correction on behalf of the ABO.
• The ABO is responsible for taking the necessary actions to resolve the duplicate submission.

To avoid complications, ABOs should ensure they understand whether an invoice has already been submitted before reporting it independently.

Resolving Missing E-Invoices

What If an Invoice Is Not Available?

In rare cases, an invoice may not be visible or available in the expected system.

If an invoice cannot be located:

• The issue should be escalated to the Finance team for investigation.
• The Finance team will verify the invoice status and reporting records.

Finding More Information About RO e-Factura

Where to Learn More About Romanian E-Invoicing Requirements

For the most up-to-date information about the RO e-Factura system and Romanian e-invoicing regulations, refer to the Romanian Tax Authority (ANAF).

Official source:

• ANAF RO e-Factura Information Portal:
  https://www.anaf.ro/anaf/internet/ANAF/despre_anaf/strategii_anaf/proiecte_digitalizare/e.factura/

The ANAF website provides official guidance on the operation of the RO e-Factura system and applicable invoicing requirements in Romania.