Your account may be blocked for ordering due several reasons. 

If You Are a New Amway Business Owner

 If you have registered as Amway Business Owners and your account is blocked for placing orders it means that required steps haven't been completed within 30 days of registration. The most common reasons include:

Incomplete Personal Details

If you did not provide required details—such as address, tax ID, or date of birth—within 30 days of registration, your account may be blocked.

Next Step:

• If you are still within 30 days after registration, please provide the missing information to complete your account.
• If your registration is older than 30 days, please follow the link provided in your account or contact support.

Contract Not Signed

If the contract associated with your account has not been signed within 30 days, your ability to place orders may be restricted.

Next Step:

• If you are within 30 days of registration, please accept and submit the contractual documents.
• If more than 30 days have passed since your registration, please follow the relevant link for assistance.

If You Have Been with Amway for Some Time

Accounts that have been active for a while may also be blocked for the following reasons:

Excessive Returns

If your return activity exceeds standard limits, your account may be blocked.

Next Steps:

• Please check your email for detailed information regarding the block and for instructions on how to resolve the issue. If you have questions, contact Customer Service.

Non-Compliance with Amway Rules

Failure to follow Amway policies may result in a block on your account.

Next Steps:

• Review your email for details about the non-compliance and follow the instructions provided. For further assistance, contact Customer Service.

How to check reason for an Order Block in LOS Map

As an Amway Business Owner you can check whether your account is currently blocked for placing orders by following these steps:

• Go to the 'My Office' section of your Amway account.
• Navigate to the ‘LOS Map’ (Line of Sponsorship Map).
• Click the three dots next to your name to see your account status.
• In the pop-up menu, select 'Profile' to view a detailed overview of your account, including any blocks that may be in place.

Under the Overview tab, you’ll see a section labeled Additional Registration Information, which includes the following fields:

• Order Block: Displays whether an order block is currently active (True/False)
• Sponsor Block: Indicates if your sponsor is blocked (True/False)
• Contract Signed: Shows whether your contract has been signed (True/False)

This section provides a clear view of any restrictions on your account and can help you or Customer Service identify what needs to be resolved.