How to Download Invoices

Invoices for your orders are accessible through two main sources: the Amway website and the order confirmation email.

Accessing Invoices via the Amway Website

To download an invoice from your order history:

1. Click on your name or the profile icon located in the top-right corner of the page.

2. Select “My Orders” from the menu.

3. Click on “Order History.”

4. Choose the relevant order and click “View Order Detail.”

5. Locate and click on “Invoice” to download the file.

Accessing Invoices via Email

After you place and pay for an order, you will receive a confirmation email. This email includes either an attached invoice or a link to download it. Invoices are automatically generated using the information you provided at checkout.

Fiscal and VAT Information

The fiscal and VAT information displayed on invoices depends on the type of user and the details saved in the account before placing the order.

Amway Business Owners (ABOs)

• ABOs are required to provide a fiscal code during the registration process.

• This fiscal code is automatically included on all invoices.

Registered Customers

• For registered customers, providing a fiscal code is optional.

• If a customer wishes to have the fiscal code appear on their invoice, it must be entered before placing the order.

• Customers can also add a VAT number to their account.

• If both a VAT number and a legal entity are added, the invoice will display only the VAT number. It is not possible to show both the VAT number and the fiscal code on the same invoice.

• VAT information must be saved in the account before placing the order in order for it to be included on the invoice.

Additional Notes for Registered Customers

• Registered customers who want their fiscal code included on invoices must ensure it is entered prior to order placement.

• Customers registered as a legal entity should confirm that all relevant personal information, including VAT and legal details, is correct before ordering.

• Invoices are automatically generated using the personal and billing information available at checkout. If the correct information is not saved in the account beforehand, it will not appear on the invoice.

   

• VAT-registered users in Italy can access their invoices through Credemtel. Invoices for Italian users follow the same rule: they cannot include both the VAT number and the fiscal code at the same time.