Reasons you might be unable to log in to the website

If you are a New Amway Business Owner:

Your account may be deactivated if you did not complete the mandatory steps within 30 days of registration. Check the reason and the next steps to find out more:

1. Incomplete Personal Details
   • Address, tax ID, date of birth were not provided within 30 days of registration.
   • Next Step: You'll need to create a new account and ensure all necessary information is provided during registration.
2. Contract not signed
   • The contract associated with your account has not been signed in 30 days.
   • Next Step: Contact our Customer Service to complete the contract signing process and reactivate your account.
      
3. First Order with Registration fee not placed
   • No initial order with a Registration Fee has been placed within first 30 days after registration.
   • Next Step: Please contact our Customer Service to reactivate your account and place your first order.

If you have been with Amway for some time:

Here are the reasons why your account is inactive:

1. Account Inactive Due to Double Amway Business
   • Your account may be involved in Amway Multiple Businesses.
   • Next Step: Please check your email for any communication from us regarding this issue. If you haven't received any emails, contact our Customer Service center for further assistance.
2. Resignation by the Owner of the Account
   • If you have requested to close the account in order to make a new registration, there is an inactive period of 6-24 months before you will be able to register again. You can confirm the inactivity time applying to you by providing the new Sponsor number to your local Contact Center.